It is not just technology that allows Reliable Shipping & Brokerage to rank at the top of our industry year after year. It is what we do with that technology, how we use it, and what we do with the information it provides us.
Our API (application programming interface) gives us a real-time data snapshot for each process of order fulfillment. This information provides us with critical insights that allow us to customize our business's workflows and easily link with contacts like suppliers and internal applications like shopping carts.
Here are some of the features of the API protocols and how they benefit your business:
The Order API provides companies with a wealth of data related to orders. Orders in the system can be monitored, changed, and cancelled, and new orders can be created. If you need to, you can select specific orders and get detailed information about those orders and the products they contain. Invoices and packing slips can be modified, and tracking information is always available. You can also create lists for things like open orders or completed orders. Customers can create additional tracking endpoints if they need them.
Managing your inventory is crucial because inventory levels can have a direct impact on your business. Spoiled products or being out of stock can result in lost sales. If you do not have a product on hand, you cannot make the sale.
Reliable Shipping & Brokerage’s Stock API handles all aspects of inventory management. It gives you access to everything you could possibly need when it comes to your on-hand inventory.
Searches can be performed on almost any field – SKUs, product numbers, or by vendor.
The system provides real-time notifications to alert you to low inventory levels or expiring stock. These alerts give you time to place an order with your suppliers and avoid running out of product. And remember, the AI system can even put together a suggested order for you based on your sales history.
Returns may not be a favorite of business owners, but they are unavoidable. The Returns API may not make you love returns, but it will certainly make them easier to deal with. It provides information about what products are being returned and why the customer is returning the item.
Reports can be easily generated for any criteria or data you want to view. The Returns API will generate labels and postage for the returned item. Once tracking information is obtained, it will be published and available to you and the customer.
The Returns API also informs your supplier that a return for a product has been initiated.
Customers are encouraged to sign up for our Notifications API. You will receive updates on each order and other fulfillment processes, so you can see what's going on at any given time with regard to your order fulfillment operations.
Even though you cannot be on site physically, you can still stay on top of everything that's happening. You'll have access to almost every piece of information you could want and be able to communicate with us to make changes when needed. It's the next best thing to being there.
Each of our subscription services offers customers a lot of flexibility. Сall us to discuss how the API systems can work for you. If you sign up for a full year of service, we'll give you a year of free IT support. FREE!
Reliable Shipping & Brokerage has a powerful application programming interface (API). The interface provides users with a wealth of data that can be used for making sales projections, analyzing sales trends, ordering inventory, and processing returns. It also provides customers with timely notifications about important events, such as low inventory levels, expiring products, order statuses, and other items that require attention.
Nick Coe
CEO Bath and Body Works
As a CEO, I take proactive measures to increase the company’s sales. We save a lot of money thanks to Reliable Shipping and Brokerage. The fulfillment experts handle the orders and customer service, so Bath and Body Works can focus on selling more than ever. Reliable Shipping and Brokerage takes the pain out of Fulfillment by Amazon. We simply ship the products to the facility and they take care of the rest.
Reliable Shipping & Brokerage takes great pride in the after-sales service, customer support and customer satisfaction. If you have a question or need help with an order, feel free to reach out to us. Our customer service team works round the clock to ensure your business and your customers are well taken care of. We can be reached via phone, email, online chat or our internal ticket system (you need to be a customer with an active subscription to be able to use the internal ticket system).
* Only customers with a valid subscription can create a ticket in our system.
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