Why Stop at Order Fulfillment?
Reliable Shipping & Brokerage offers more than just order fulfillment services. We provide a range of operational services that aim to make your life easier and save you money. Check out some of the other services we offer below.
Our warehouse staff can take your individual products and create ready-to-go packs or kits from those items. These bundled units can be resold to your customers, helping to generate more sales and increase your exposure in the marketplace. If you want, promotional or educational material can be added to the kits. Kitting is also useful when you buy in bulk and need the product broken down into smaller units for resale.
We are committed to staying up to date with the latest technology, especially when it can benefit our business and improve the customer experience. Our competitors often get by with as little as they can. After you choose the services you are purchasing from us, our IT staff will quickly integrate your online shopping platforms with our own systems for a better, more cohesive process. This integration is performed at no charge to our customers. Our IT staff will be happy to answer your questions and address your concerns about the integration until you are completely comfortable.
If you do not already have a return policy in place, our staff will help you create one or fine-tune an existing one. We will make sure your return policy is included on every customer order invoice. Returns will be processed promptly so that items can be returned to stock if appropriate. Records will be documented with reasons for returns and the condition of the returned item. Returned items can be held aside if you want so that you can let us know how you would like us to proceed. You can revise the policy at any time, and we'll make the necessary changes to both the process and the paperwork.
We have a number of business partners that allow us to facilitate a number of things on behalf of our clients. If we can be of any help, please do not hesitate to reach out and let us know.
In addition to order fulfillment processing, we offer a range of other services that can be incredibly beneficial to our customers. For example, customers who buy in bulk or need their products broken down into smaller packages for resale can take advantage of our Kitting Services. Our IT staff can also work with you to integrate your shopping cart with our system for optimal benefits.
Sonia Syngal
CEO – Old Navy
I would like to thank Reliable Shipping and Brokerage for all the support in speeding things up. I can’t thank you enough for your great service during our promotions. Reliable Shipping and Brokerage has done a fantastic job of supporting Old Navy. Errors have been virtually inexistent. If you ever need to ship overseas, count on the help of these fulfillment experts.
Reliable Shipping & Brokerage takes great pride in the after-sales service, customer support and customer satisfaction. If you have a question or need help with an order, feel free to reach out to us. Our customer service team works round the clock to ensure your business and your customers are well taken care of. We can be reached via phone, email, online chat or our internal ticket system (you need to be a customer with an active subscription to be able to use the internal ticket system).
* Only customers with a valid subscription can create a ticket in our system.
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