Our services support both business-to-business (B2B) and business-to-consumer (B2C) sales models. Our professional and high-tech processes at our order fulfillment centers, ensure the most efficient and profitable results for your company.
Our team of experts will help you develop and implement a plan that will deliver maximum results in the shortest amount of time.
Our facilities' staff will take delivery of products and carefully check them for any damages or order errors. The product is then stored in the facility, following any special handling or storage instructions. You can access your inventory stats and sales history at any time through your online account. Our predictive system will alert you to low stock levels and upcoming expiration dates.
You can access more than just inventory-related data. You can also view order-related information. When an order arrives at our facility, it is immediately sent to the fulfillment stage. There, items are picked, packed, and prepared for shipping. You can monitor every step of the process to see how we are performing and get an overview of how things are going. You can also keep your customers informed about the status of their orders and answer any questions they might have.
No matter what kind of merchandise you sell, we have a carrier and shipping method to meet your needs. You can choose between options that prioritize speed or cost, so you can pick the best option for each item. Orders can be shipped domestically or internationally with ease and savings. Orders are typically processed within 24 hours if received during business hours. Orders received by 2:00pm will be shipped the same day.
No matter what kind of merchandise you sell, we have a carrier and shipping method to meet your needs. You can choose between options that prioritize speed or cost, so you can pick the best option for each item. Orders can be shipped domestically or internationally with ease and savings. Orders are typically processed within 24 hours if received during business hours. Orders received by 2:00pm will be shipped the same day.
Reliable Shipping & Brokerage will handle your customer returns as well as filling incoming orders. We process returns as quickly as possible and notify you of the "reason for return" as stated by the customer. We provide as much data as we can about returns so that when you analyze the information, you get a comprehensive and clear picture of what's happening. All of this information will be available through the inventory management system. If a return requires action on your part, we will notify you and wait for your instructions before proceeding.
Reliable Shipping & Brokerage can help your company whether you do business-to-business (B2B) or business-to-consumer (B2C) sales. Our free plain packing materials, white label service, distributed warehouse network, and extensive use of technology will help you stand out among your competitors. We can even handle your returns.
Lisa Baldwin
CIO at Tiffany & Co.
Reliable Shipping and Brokerage is very committed to its clients. I’ve noticed this in every interaction that I’ve had with them. We have the best jewelry products, we know the niche inside out but, unfortunately, we don’t have the necessary foundation for online sales. Reliable Shipping and Brokerage provides aggressive delivery services to web-based retailers. I completely trust that the company can expertly handle my company’s requirements.
Reliable Shipping & Brokerage takes great pride in the after-sales service, customer support and customer satisfaction. If you have a question or need help with an order, feel free to reach out to us. Our customer service team works round the clock to ensure your business and your customers are well taken care of. We can be reached via phone, email, online chat or our internal ticket system (you need to be a customer with an active subscription to be able to use the internal ticket system).
* Only customers with a valid subscription can create a ticket in our system.
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